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We are having issue with the credit exposure reading incorrectly in SAP for customer

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Dear Sap Experts,

 

We are having issue with the credit exposure reading incorrectly in SAP for customer .Currently it is showing negative 55k in credit exposure which is not correct and I believe the reason the credit limit of 1.00 is not be considered correctly and orders are not going on credit hold. Please reset the F.35 data so that the detail is showing correctly. Please have this correct ASAP as I have pending orders waiting to be entered but cannot release the

credit hold on the account until this is corrected

 

Capture1.PNG

Currently it is showing negative 55k in credit exposure which is not correct and I believe the reason the credit limit of 1.00 is not be considered correctly and orders are not going
on credit hold. Please reset the F.35 data so that the detail is showing correctly. Please have this correct ASAP as I have pending orders waiting to be entered but cannot release
the credit hold on the account until this is corrected.
The receivables amount is correct, however, both the special liabil. & Open Sales order Val do not match.

Capture2.PNG

 

Open Special Liabil amount should equal to 2,081.48

 

 

but f.35 showing 2579.78

 

And open sales order amount should be equal to 1,895.97

 

Regards

 

prakash


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