Thanks for your reply, Abhilash.
I think they are looking for some kind of easy interface to view reports. I can understand their concern, they have invested in Crystal Report Server to replace their existing manual reporting solution, but to get some information, browsing through 100s of reports from a folder in CMC or BI Launch Pad is not convenient for them at all.
That's why I am looking for ideas from experts like you and other SAP gurus here, is there any way where by clicking on few buttons or hyperlinks they can go to their desired report. Or in simple words, my question is what is the best possible way to distribute crystal reports to users located at different geographical places?
For example : If they want to see monthly sales of some region, they can just select Store and month and view the required data and then compare with it any other store or any other month.
Regards,
Poonam